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2024 Finance, Operations Management/Information Technology (FOM/IT) Conference Call for Abstracts

**Important Note: New Abstract Submission System**

NACHC has implemented a new conference management system. Therefore, you must create a new user account to submit an abstract unless you submitted an abstract for the 2024 CHI and have set up an account. Please read the following details and then click the Join Now button below to get started.

Deadline: May 6, 2024


The National Association of Community Health Centers (NACHC) is hosting the 2024 Financial, Operations Management/Information Technology Conference (FOM/IT), on October 28-29, 2024. The conference is scheduled to occur in person, at the Hilton San Francisco Union Square. This is the premier conference for health center Chief Executive Officers, Chief Operating Officers, Chief Financial Officers, Chief Information Officers, and all health center innovators and leaders in the areas of operational, financial, HIT, and clinical services delivery. NACHC is now accepting proposals for educational sessions until May 6, 2024, at 6:00PM. Please review the criteria below prior to submitting an abstract.

About the Education Program:

NACHC anticipates offering at least 24 sessions during the 2024 FOM/IT. This year, we are looking for sessions that 1) align with NACHC’s Six Strategic Pillars, and 2) position health centers as the Employer, Provider, and Partner of Choice (EPPOC) for primary care and advancing health equity:
  • Partner of Choice: Position health centers as the partner of choice among all healthcare stakeholders to catalyze innovation and improve health. Healthcare Stakeholders = Patients, Providers, Payers, Purchasers, & Policy Makers.
  • Employer of Choice: Position health centers as the employer of choice by identifying strategies and best practices to educate, recruit, and retain a high-quality, resilient, diverse, and culturally competent workforce that represents the people we serve.
  • Provider of Choice: Positioning health centers as the provider of choice for all patients (and payers) across the lifespan through the provision of comprehensive, high-quality primary care that delivers on the Quintuple Aim with equity in the center.

Important Call for Abstract Dates

  • May 6, 2024: Completed submissions are due by 6:00 PM ET.
  • May 7 – 21, 2024: Abstract review period
  • July 31, 2024: Education program announced: abstract submitters will be notified via email

Education sessions will feature best practices and innovative solutions in the content areas below:

  • Financial Sustainability
    • 340b Program
    • Federal Grants Management
    • Budgeting and Budget Forecasting Best Practices
    • Cost Reporting
    • Long term financial goals for community health centers
    • Revenue Cycle Optimization Techniques
    • Staffing Optimizing Strategies
    • Value-Based Care Readiness and Contracting
  • Workforce
    • Employee Well-Being
    • Justice, Equity, Diversity, and Inclusion (JEDI) Initiatives
    • Leadership Development
    • Performance Management
    • Recruiting, Developing, and Retention
    • Succession Planning
    • Organizational Culture
  • Operations
    • Achieving Health Equity
    • Community Health Workers, Enabling Services Staff
    • Emergency Management/Preparedness
    • M&A (Mergers & Acquisitions)
    • Medicaid Unwinding
    • Operationalizing and Sustaining Innovation
    • Patient Engagement and Satisfaction
    • Pharmacy Operations (340B, Contract Pharmacy, Integration clinical pharmacy models, pharmacy residency programs)
    • Promising Practices for SDOH and REAL Screening / Strategies for closing the loop
    • Promising Practices for Behavioral Health and Specialty Care via Telehealth
    • Remote Workforce – Hiring, Managing, Retaining
    • Service Line Operations (Dental, Vision, Lab, Imaging, etc.)
    • Staffing your IT Team
    • Strategic Planning
    • Supply Chain Challenges
    • Virtual Care Teams and Telehealth Integration Community Needs Assessments
  • Clinical Informatics
    • Data and Interoperability Standards and Best Practices
    • Electronic Health Record (EHR) Reporting and Systems Integration
    • Mapping and Understanding Workflow and Fostering Usability
    • Overcoming Data Quality and Interoperability Challenges
    • Staffing Your Clinical Informatics Team
    • UDS+ and reporting
  • Data Strategy
    • Data Infrastructure
    • Data Strategy and Field Integration
    • Data Collection, Analysis, and Interpretation
    • Data Reporting Tools and Templates
    • Leveraging Technology and data analytics
    • SDOH Data Capture and Utilization
  • Technology
    • Artificial Intelligence
    • Cybersecurity and data protection
    • Digital Health Innovation
    • Health Information Exchange
    • Machine Learning
    • Remote-Patient Monitoring
    • Technology integration and Equity
  • InnovationX
    • NACHC is adding innovation content to all conferences to build upon the success of the 2023 InnovationX event. Please consider choosing this topic if your proposed session or expertise is focused on innovation process(es), skills and culture; an innovation(s) that will be novel to most heath centers, PCAs and/or HCCNs; operationalizing and sustaining innovation; innovation lessons learned and failure; or implanting/utilizing the 5X’s of Health Center Innovation.

  • Session Format:

    Workshop: A presentation by one or more speakers, or a panel discussion, followed by Q&A. These sessions should incorporate some interactive components for the audience (e.g. polling). Sessions will offer continuing education contact hours and be assigned a NACHC staff liaison to ensure compliance with accreditation and facilitate session coordination and review materials.

    Key Considerations:

    • NACHC strongly prefers and prioritizes abstracts that include faculty representing community health centers of all sizes, Primary Care Associations (PCA), Health Center Controlled Networks (HCCN), Telehealth Resource Centers (TRCs), and National Training and Technical Assistance Partners (NTTAPs).
    • Sessions are encouraged to feature real-life examples and case studies of performance improvement, implementation, and innovation.
    • An education session is not a sales or vendor marketing opportunity; rather, it should provide actionable and relevant information for health center leaders to apply in a vendor-agnostic session.
    • All proposed faculty must be willing to commit and confirm their participation in-person.
    • After abstract acceptance, expressed support for faculty participation in the event of separation from the health center or organization.
    • Sessions are limited to 75 minutes in length, including time for questions and answers.
    • We will seek continuing education unit accreditation (CPEs for Accountants, CEs for all other health professionals) for all traditional education sessions that are selected.
    • For-profit entities must partner with a health center or PCA/HCCN to be considered and session faculty must include these health center or PCA/HCCN partners.

    Abstract Submission Selection Criteria:

    • Quality, relevance to health centers and timeliness of material.
    • Does the abstract provide new information or ideas?
    • Does the abstract directly relate to the category chosen?
    • Does the session include a best practice that is replicable in other health centers? Can others use this innovation or practice?
    • Does this session advance or contribute to NACHC’s Six Strategic Pillars?
    • Does the session include health center, PCA or HCCN faculty/presenters or demonstrate a plan to incorporate these perspectives in the session?
    • NACHC may consider combining sessions based upon topic, session format, speakers, or other factors. NACHC will contact submitters if this affects any submissions.

    Speaker Expenses:

    At the time of publishing this call for sessions, no travel or hotel expenses will be provided to speakers. Speakers currently qualify for a $50 discount on conference registration fees and must register in order to participate beyond their individual session.


    Terms:

    • All abstract proposals will be reviewed by a committee composed of health center leaders and industry experts, with support from NACHC staff.
    • Remuneration: Speakers qualify for a $50 discount on conference registration fees. No travel or hotel expenses will be provided to faculty accepted through the abstract submission process.
    • The deadline for proposals is Monday, May 6, 2024, at 6:00 pm ET. We invite you to forward this email to your colleagues who might be interested in presenting at the NACHC FOM/IT Conference.
    • This is a competitive process. Due to the limited number of available education session slots, not all proposals will be accepted for conference presentations. Submitters will be notified of their abstract status by mid-July.

    To review the submission requirements, click here.

    Thank you for your continued support of NACHC and the professional development of the health center workforce!

    For questions regarding FOM/IT 2024, please contact events@nachc.com.

Start Your 2024 FOM/IT Abstract

Questions? Organizer: Helene Slavin -